Virtual Contact

Omnichannel AI Platform

Boost your customer communication

Manage chat, email, tickets and phone calls in a single connected space. Automate workflows, respond 24/7 with your chatbot and give your team complete visibility over every conversation.

4.9

950+ verified reviews

Chosen by 800+ companies across Italy and the world

Our Solutions

Turn every conversation into an opportunity

E-commerce & Bookings
A dedicated CRM to manage every order, customer and update in real time across all channels.
Intelligent Chatbot
Smart, fast customer management - 24/7 - with automated and personalised responses that lighten the workload for your team.
Analytics & Insight
Discover trends, performance data and interaction sentiment to improve your service and make more informed decisions.
Support/HelpDesk
Centralise chat, tickets and requests in a single omnichannel platform. No request missed, no customer ignored.

SOLUTIONS

A platform built to grow your business - without growing the chaos

Virtual Contact combines automation and artificial intelligence to simplify team workflows and improve the customer experience. True omnichannel, integrated CRM, real-time analytics: everything in a single suite, ready to use.

Ecommerce and Reservations

Dedicated CRM to manage every order, customer, and real-time updates across all channels.

Chatbotintelligente

24/7 customer management with automatic and personalized responses that simplify your team’s work.

Analysis and Insight

Discover interaction trends, performance, and sentiment to improve service.

Assistance / HelpDesk

Centralize chat, tickets, and requests in a single omnichannel platform.

integrations

All your tools, connected

Virtual Contact integrates with 200+ apps – from CRMs to e-commerce platforms, from email to social channels. Setup in a few clicks, no technical expertise required.