Virtual Contact

Omnichannel AI Platform

Enhance Communication with your Clients

Manage chat, email, chiamate and ticket in a unique suite, your measure per you. Automate the flow and offer constant support to your customers with the chatbot active 24/7.

4.9

+50 reviews

Trusted by over 800+ companies

ADVANTAGES

Transform every conversation into an opportunity

E-commerce and Pre-tickets
CRM dedicated to manage your order, customer and real-time update of your entire channel.
Intelligent chatbot
Manage your clients smartly and quickly, 24 hours a day and 7 days a week, with automatic and personalized messages that simplify the work of your team.
Analysis and Insight
Scopri trend, performance and sentiment of the interactions to improve the service.
Assistance/HelpDesk
Centralize chat, ticket and requests in a single omnichannel platform.

E-commerce and Pre-tickets

Intelligent chatbot

Analysis and Insight

Assistance/HelpDesk

SOLUTIONS

Why choose Virtual Contact ® as your solution.

A platform that combines automation and artificial intelligence to simplify work and improve customer experience.

Ecommerce and Reservations

Dedicated CRM to manage every order, customer, and real-time updates across all channels.

Chatbotintelligente

24/7 customer management with automatic and personalized responses that simplify your team’s work.

Analysis and Insight

Discover interaction trends, performance, and sentiment to improve service.

Assistance / HelpDesk

Centralize chat, tickets, and requests in a single omnichannel platform.

integrations

Over 200 integrated apps.

Concrete results,
in every business sector.

Cliente: Subdued

Chatbot dedicated to the management of orders, shipments and customer needs in real time.

Productivity

+50^%

The unified interface has ridotto the thick tempo in the passage on the floor.

Support

24/7

The AI chatbot guarantees constant assistance and repeatability in no time.

Conversion

+35^%

The integration between CRM and contact center optimizes the follow-up and transforms contacts into clients.

Chatbot dedicated to the management of orders, shipments and customer needs in real time.

Cliente: Brancaccio Theatre

Dedicated CRM for managing orders and customers in a single suite, with a WhatsApp chatbot active 24/7.

Response times

+65^%

Automated communications via chatbots have dramatically reduced average response times.

Customer satisfaction

+40^%

Omnichannel management ensures consistent and personalized responses across all channels.

Queued requests

-30^%

Automation and intelligent routing have accelerated ticket management.

Dedicated CRM for managing orders and customers in a single suite, with a WhatsApp chatbot active 24/7.

Find out what Virtual Contact can do for you.